troubleshooting

Mouse scroll wheel not working in File Explorer in Windows 10 resolved

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Found a rather annoying issue after upgrading to Windows 10 on my PC in my work office: Basically I found the mouse scroll wheel not working in File Explorer (the Windows 10 replacement to Windows Explorer) using a Microsoft Basic Optical Mouse. Worked fine in other applications, browsers, etc. Frustrating much!

The mouse is connected to a Lenevo desktop machine that is now a few years old. I’ve now finally gotten around to fixing the problem. Here’s how.

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Windows 10 and a new VPN connection – unable to open Networking properties on IPv4 solved

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Another mystery solved since upgrading to Windows 10, and needing to add in a new VPN connection. Normally when you add in a VPN connection and connect to it, your system wants to use the default gateway of the VPN connection for IPv4 connections (eg. browsing the web).

Because I tend to have a number of VPN connections, and I’d rather be using my own bandwidth than whatever the VPN is providing, I turn the “Use default gateway on remote network” off. But for some reason under Windows 10, I’m unable to get to the properties of the IPv4 connection under the Networking tab. But now I have a work around!

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Dreamweaver CS6 not working in Windows 10 solved

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Several of my machines have now been upgraded to Windows 10 and I think on each one of them I have had some sort of issue to resolve.

My “main” PC ended up having more serious hardware issues, in that my primary hard drive died and was replaced with a fresh install of Windows 8.1. As soon as I got the machine back home I immediately upgraded it to Windows 10.

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Settings screen closing immediately after opening on Windows 10 resolved

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Across 3 different PCs I upgraded to Windows 10 recently I had 3 different issues. The biggest issue on the laptop that was upgraded was having the new Settings screen close immediately after opening. It would flash up for a moment, then close.

It would affect other similar screens (that kind of look the same, with that new UI) and was particularly annoying me as I wanted to set up Default Apps, connect to VPN, and do some other things that I could only access via the Settings page. Rebooting made no difference. But finally I found a fix!

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Cannot send email using Outlook on Windows 10 resolved

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I took the somewhat gentle leap from Windows 8.1 to Windows 10 across two PCs and a laptop, and the one major issue I faced with one PC only was that I could no longer send any emails that had Outlook 2010 installed. It would give me an error code 0x800CCC13, followed by ‘Task ’email address alias@domain.com- Sending’ Cannot connect to the network. Verify your network connection or modem.’

Replying to an email was fine. Any new email however would just get stuck in the Outgoing folder. The laptop, also with Outlook 2010, was fine.

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Why a JPG will not display (IE8)

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A rookie mistake no doubt, but whilst troubleshooting another issue a client had found on one of my sites when viewed on Internet Explorer 8, I noticed something else odd. Some images weren’t displaying.

Nothing too sinister about these images, they are JPEGs (.jpg), they are small, other images in the same format worked fine.

So why is it that a JPG will not display in IE8?

Having a look around the web I saw other people having a similar issue, and a lot of the help provided suggested checking IE settings (making sure images were set to display) and things along those lines. But I knew this wasn’t my problem, considering other images worked perfectly fine.

It wasn’t until this morning when I decided to compare two images (one working, one not) that I finally discovered the issue; the image mode.

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Dreamweaver AppCrash Fix

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How this started

So my issue started with some bizarre hardware errors that just suddenly appeared on my workplace PC having just returned from the Christmas / New Year break. For the record, a Windows 7 64bit machine, 4GB RAM, running Adobe CS5 Master Collection.

Ultimately I needed to perform a System Restore, as I thought maybe that some automatically applied updates had caused the error (my computer was on whilst I was away, and our work policy is to have some Windows updates applied automatically. I was pretty keen to get back up and running at this point). Whilst the System Restore seemed to fix most of my issues, I decided to run a Malware scan through the machine also, which detected and subsequently removed one trojan, the name of which I cannot recall.

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