Frequently Asked Questions

 

Yes! Contact me and let me know a little about your needs, and I can come to your home or business to fix your computer issues.

All across the Sunshine Coast, including the Hinterland and beyond! Get in touch and let me know where you are, and no doubt I can make time to come and see you.

My rate is $60 per hour (plus GST), charged by the half hour. 

There is a $50 call out fee (plus GST), though if I need to make repeat trips to fix the same issue this fee is only charged once. Plus, the first hour of my time is only $99, which includes GST and the call out fee, a saving of 30%.

My fees are also explained here.

Of course! This will save you the call out fee, and you will simply be charged the hourly rate after a short consultation.

Get in touch to arrange bringing your computer to me.

Unfortunately the short answer is yes. If the problem is that the hard drive is severely damaged, for example, there is a chance that data could be lost though all care is taken to minimise this risk.

Electric Mayhem Solutions recommends having a robust backup system in place, or storing multiple copies of files (eg. storing photos in the cloud) to help prevent loss of precious memories and other important files.

Contact me for more information.

I can help service your work computers too, and I have 20 years experience working with POS machines and peripheral devices (receipt printers, customer displays, cash drawers, etc).

A tricky question to answer! There are ongoing costs to consider (domain and web hosting) and depending on the nature of the website, potentially security certificate costs (SSL).

You then have the design and build to consider, which may also involve paying for premium services such as premium WordPress themes and/or plugins, depending on the desired functionality. 

I offer a free 2 hour consultation to discuss your requirements, and from there can provide a quote based on your needs. Contact me for me information.